Is based on industry standard project management for software implementation methodologies. Which involves customer needs analysis and recommendation, Software installation and configuration, Reports and Stationery customisation, Data conversion, User training and testing, Technical support after Going-live.
Training staff is critical to the project success. You must commit the proper time and budget resources to assure staff will have the tools and skills to correctly utilize the software and obtain a successful return on your and the customer’s investment. More on training
Telephone and email support is available 24/7.
For clients out of Kitwe and the Copperbelt support is rendered online via remote log in. This provides same day response to client’s problems. Internet connection is required.
These include creating specialised reports, Integration with other software e.g. Payroll, Data Fixing, product annual re-registration for Pastel Partner and Xpress with free telephone and e-mail support.
We offer a wide range of networking products and services such as generic Ethernet local area networks (LANs), Hybrid networks (Wireless and cabled), short & long range wireless.
We supply and install HP and IBM servers with Windows Server OS, desktop computers and laptops.
We also provide complete Point Of Sale computers with cash drawers, customer display units and slip printers.